The Shea Difference
What Our Homeowners Say
What makes Shea Homes so livable? We asked the people who live in them.
- Miki Length: 1:57
- Rick and Roxie Length: 3:39
- Cathy Length: 1:06
- Pete Length: 1:21
- Deborah and Lauren Length: 1:34
- Harlan, Jennifer, Carson and Tucker Length: 1:38
- George & Barbara Length: 1:04
- Ayush & Anjali Length: 2:41
- David & Alison Length: 1:14
- Karen from Phoenix Length: 1:37
Process Enjoyable and Rewarding
This being by far the single most important financial and lifestyle decision we may ever have made, we have never for a moment doubted our decision. The entire staff have made the process enjoyable and rewarding, and we are most impressed with the dedication of all to create a product of the highest quality.
Fantastic Streamlined Process
Could not have hoped for better as all members of the team showed us so much love and were always able to help in any way - from the initial application process to the time we got the keys! THANK YOU!!!
Effort To Understand Our Overall Home Design
The Design Studio made an effort to understand the overall look we were trying to achieve in our home. They took the time and care to find finishes that complemented each other and the furniture and other design pieces I had already chosen. Our home is beautiful and obviously well-constructed. The entire team was very attentive and clearly has been focused on ensuring that our entire Homebuying experience has been not only positive, but also memorable.
A Reassuring Process
Everyone was a "cheerleader" for our family for us purchasing this home. I felt everyone was supportive, communicated well, and understood the importance of guiding you through every step of the home buying process. I felt like our family was more than just another "number" in the home buying process. Everyone on the team seemed to care and personally know the details of our family and our family needs during this process.
A Thorough and Thoughtful Homebuying Process
Everyone on the team were very attentive, patient, knowledgeable and caring. They were all focused on making the homebuying experience a pleasant one... The level of communication from all of the Shea team members kept us informed and connected to the entire homebuying process. We have never experienced such a thorough and thoughtful homebuying process before.
A Stand-up Job
I purchased a home from Shea last year in Hollister. I would like to take a few moments to let you know how satisfied I have been with folks at Hollister. Johnny has performed a stand-up job and has been very responsive to all of my needs and has addressed my concerns. He keeps our streets maintained during this period of heavy construction and always very informative on any issue which I may have with home. In addition to Johnny, Emily has done an excellent job and her customer service skills are impeccable. They are and have been very valuable resources to me and I hope Shea values them as well.
Everything We Wanted & Hoped For
We think that overall our Shea home is exceptional and is everything we wanted and hoped for! The quality overall of the team and of the home itself is excellent. Our experience from sales to move in (and since) has been fantastic and everyone involved has been a pleasure to work with. We tell everyone how much we love our new home and have referred everyone we know!
Responsive, kind, caring…
You would want me to write a book on how well each of the team members performed. They were informative, knowledgeable, responsive, kind, caring, professional, friendly, personal and always composed. I cannot tell you how much we appreciate having worked with each of them and we respect and admire them so much! The process in whole made us feel personally taken care of rather than another number.
We Appreciate your Patience and Professional Perseverance
Jim, we appreciate your patience and professional perseverance to complete our 11 month list a few of weeks ago. I know the paint concerns took extra time to deal with however we do appreciate you upholding the Shea commitment to customer service and satisfaction. We do want to personally thank you for your efforts and communication through the process. In looking back through the time we’ve been working with the project supervisors and contractors, we are most impressed with your down to earth approach and attention to details. Your seasoned experience must be shining through. It really made a positive impression and it was a pleasure working with you.
Absolutely No Regrets
I am so happy with our decision to buy this house through Shea. I have absolutely no regrets and am highly honored to own a Shea home. I definitely see all the added extras we received compared to other homes and cannot say enough good things about Shea. The best decision I've made in my life! Also, thanks to all of the employees at Shea for always going the extra mile who made the whole experience so much easier than it would have been. Shea offers fantastic products, but keep up the good work in the employee department as well!
Did You Know?
The Shea family has been in the construction business for over 130 years. Check out the historic projects that the J.F. Shea companies have been a part of on our interactive timeline.Learn More >