Home Warranty Service Request

Please list the items you would like us to assess and add any additional comments regarding your request. Upon receipt of your Service Request, a Customer Service Coordinator will contact you to schedule an Assessment Visit during normal business hours. Requests must be made by the legal owner of the home. Please note that an adult member of your household must be present during this appointment as well as at any time Customer Service work is performed.

Step 1 of 3: Provide Your Contact Information (All fields in step 1 are required)

First Name Last Name

Email Address Confirm Email Address

Primary Phone Home Work Mobile Alternate Phone Home Work Mobile

Step 2 of 3: Provide Home Information

Shea Home Address City State ZIP Code

Metropolitan Area or Region Neighborhood Closing Month (optional) Closing Year (optional)

Describe your Request (multiple items can be noted on one request)

Step 3 of 3: Provide Photos (optional; acceptable files are jpg, jpeg, gif, png or pdf)

Attachment 1 Attachment 2 Attachment 3

If this is an emergency, as defined by your customer care manual, causing imminent danger to persons or property, contact emergency service personnel (e.g., fire department) or your local utility provider company. Additionally, please contact us by phone. If the emergency is outside of normal business hours please contact us at our after-hours warranty number.

Shea Homes After-Hours Emergency Numbers
Arizona

Consult community specific emergency contact card

The Carolinas

Consult community specific emergency contact card

Colorado

(303) 752-7517

Florida

Consult community specific emergency contact card

Northern California

(800) SOS-SHEA

Nevada

(702) 237-4449

San Diego

Consult community specific emergency contact card

Southern California - Ventura and Los Angeles Counties

(805) 253-3073

Southern California - Orange and Riverside Counties

(951) 254-3381

Active Adults After-Hours Emergency Numbers
Encanterra, A Trilogy Country Club

Consult community specific emergency contact card

Trilogy at Monarch Dunes

(310) 802-2620

Trilogy at Glen Ivy

(951) 277-7145

Trilogy at La Quinta

(760) 535-2725

Trilogy at Power Ranch

Consult community specific emergency contact card

Trilogy at Redmond Ridge

(425) 766-0252

Trilogy at Rio Vista

(707) 317-5346

Trilogy at Vistancia

Consult community specific emergency contact card

Trilogy at The Vineyards

(925) 932-5700